Privacy Policy

At Fleurs Marrakech, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you make a purchase or contact us, we collect personal details such as your name, email address, phone number, delivery address, and payment information.
• Non-Personal Information: We may collect non-identifiable data such as your IP address, browser type, and device information to improve the functionality of our website.

2. How We Use Your Information

The personal information you provide is used for the following purposes:

• Order Processing: To fulfill and deliver your orders, as well as to process payments and send order confirmations.
• Customer Service: To respond to your inquiries, provide support, and ensure a seamless shopping experience.
• Marketing: With your consent, we may use your email address to send promotional offers or updates about our products and services. You can opt out of marketing communications at any time.

3. Sharing Your Information

We do not sell or share your personal information with third parties except in the following cases:

• Service Providers: We may share your information with trusted third parties (e.g., payment processors, delivery services) who assist us in operating our business and providing services to you. These parties are obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

4. Data Security

We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize your browser and remember certain information. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct inaccuracies in your personal data.
• Deletion: You may request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

7. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page, and the date of the latest revision will be noted. Please review this page periodically to stay informed of updates.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• Phone: +212 661 419 446
• Email: [email protected]